Apple iPad 4




Troubleshoot problems with basic functions and settings

I can't turn on my tablet



Possible cause 6 of 9:

Your tablet is locked to another service provider
If your tablet is locked to another service provider and you're trying to use a SingTel SIM, the display will tell that your SIM is invalid.


What you need to do
Before you can use a SingTel SIM, you need to unlock your mobile phone using an unlock code. To get the unlock code, contact the service provider that locked your tablet.

Did this solve the problem?

Apple iPad 4
The touch screen on my tablet isn't responding
My tablet is slow
My tablet's battery life is short

Troubleshoot problems with SMS, MMS and email

I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't use GPS navigation
I can't access the internet
I can't take pictures using the camera
I can't play music
I can't install an app
I can't use one of my apps

Troubleshoot problems with connectivity

I can't use my tablet as a Wi-Fi Hotspot
I can't use tethering on my tablet
I can't connect to another Bluetooth device
Another Bluetooth device can't establish a connection to my tablet
I can't use Wi-Fi