Apple iPad 4




Troubleshoot problems with basic functions and settings

I can't turn on my tablet



Possible cause 3 of 9:

The lock code is turned on
The lock code is used to protect your tablet from unauthorised use. When the lock code is turned on, it needs to be entered every time you turn on your tablet.


What you need to do
Key in the lock code. You can now turn off the lock code.
If you've forgotten the lock code, contact the tablet manufacturer for assistance.

Did this solve the problem?

Apple iPad 4
The touch screen on my tablet isn't responding
My tablet is slow
My tablet's battery life is short

Troubleshoot problems with SMS, MMS and email

I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't use GPS navigation
I can't access the internet
I can't take pictures using the camera
I can't play music
I can't install an app
I can't use one of my apps

Troubleshoot problems with connectivity

I can't use my tablet as a Wi-Fi Hotspot
I can't use tethering on my tablet
I can't connect to another Bluetooth device
Another Bluetooth device can't establish a connection to my tablet
I can't use Wi-Fi