Apple iPad 4




Troubleshoot problems with basic functions and settings

I can't turn on my tablet
The touch screen on my tablet isn't responding
My tablet is slow
My tablet's battery life is short

Troubleshoot problems with SMS, MMS and email

I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't use GPS navigation
I can't access the internet
I can't take pictures using the camera
I can't play music
I can't install an app
I can't use one of my apps

Troubleshoot problems with connectivity

I can't use my tablet as a Wi-Fi Hotspot
I can't use tethering on my tablet
I can't connect to another Bluetooth device
Another Bluetooth device can't establish a connection to my tablet

I can't use Wi-Fi



Possible cause 6 of 6:

The Wi-Fi access point is using a hidden SSID
If the Wi-Fi network is using a hidden SSID, you won't find the Wi-Fi network when searching for available Wi-Fi networks. You can only connect to a Wi-Fi network using a hidden SSID if you know the correct SSID.


What you need to do
Key in SSID and security settings manually on your tablet.

Did this solve the problem?

Apple iPad 4