Apple iPad 4




Troubleshoot problems with basic functions and settings

I can't turn on my tablet
The touch screen on my tablet isn't responding
My tablet is slow
My tablet's battery life is short

Troubleshoot problems with SMS, MMS and email

I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't use GPS navigation

I can't access the internet



Possible cause 1 of 8:

You're not connected to a Wi-Fi network
If you're trying to access the internet using a Wi-Fi network, you need to be connected to a Wi-Fi network.


What you need to do
Establish connection Wi-Fi network.

Did this solve the problem?

Apple iPad 4
I can't take pictures using the camera
I can't play music
I can't install an app
I can't use one of my apps

Troubleshoot problems with connectivity

I can't use my tablet as a Wi-Fi Hotspot
I can't use tethering on my tablet
I can't connect to another Bluetooth device
Another Bluetooth device can't establish a connection to my tablet
I can't use Wi-Fi