Apple iPad 4




Troubleshoot problems with basic functions and settings

I can't turn on my tablet
The touch screen on my tablet isn't responding
My tablet is slow
My tablet's battery life is short

Troubleshoot problems with SMS, MMS and email

I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't use GPS navigation

I can't access the internet



Possible cause 7 of 8:

Mobile data is turned off on your tablet
If you try to access the internet using the mobile network, mobile data needs to be turned on on your tablet.


What you need to do
Turn on mobile data.

Did this solve the problem?

Apple iPad 4
I can't take pictures using the camera
I can't play music
I can't install an app
I can't use one of my apps

Troubleshoot problems with connectivity

I can't use my tablet as a Wi-Fi Hotspot
I can't use tethering on my tablet
I can't connect to another Bluetooth device
Another Bluetooth device can't establish a connection to my tablet
I can't use Wi-Fi