Apple iPad 4




Troubleshoot problems with basic functions and settings

I can't turn on my tablet
The touch screen on my tablet isn't responding
My tablet is slow
My tablet's battery life is short

Troubleshoot problems with SMS, MMS and email

I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't use GPS navigation
I can't access the internet
I can't take pictures using the camera
I can't play music

I can't install an app



Possible cause 2 of 3:

There's a problem with your payment information
If there's a problem with your payment information, you can only install free apps.


What you need to do
Log on to iTunes on a computer and change you payment information.

Did this solve the problem?

Apple iPad 4
I can't use one of my apps

Troubleshoot problems with connectivity

I can't use my tablet as a Wi-Fi Hotspot
I can't use tethering on my tablet
I can't connect to another Bluetooth device
Another Bluetooth device can't establish a connection to my tablet
I can't use Wi-Fi