Apple iPad 4




Troubleshoot problems with basic functions and settings

I can't turn on my tablet
The touch screen on my tablet isn't responding
My tablet is slow
My tablet's battery life is short

Troubleshoot problems with SMS, MMS and email

I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't use GPS navigation
I can't access the internet
I can't take pictures using the camera
I can't play music
I can't install an app

I can't use one of my apps



Possible cause 4 of 8:

There's no internet connection
Some apps require an internet connection to work.


What you need to do
Check if you can access the internet by loading a website in the tablet browser. If you can't access the internet, go to the troubleshooting guide solving internet access problems.

Did this solve the problem?

Apple iPad 4

Troubleshoot problems with connectivity

I can't use my tablet as a Wi-Fi Hotspot
I can't use tethering on my tablet
I can't connect to another Bluetooth device
Another Bluetooth device can't establish a connection to my tablet
I can't use Wi-Fi