Apple iPad Air (iOS8)




Troubleshoot problems with basic functions and settings

I can't turn on my tablet
My tablet doesn't play a message tone when I receive a message
The touch screen on my tablet isn't responding
My tablet is slow
My tablet's battery life is short

Troubleshoot problems with SMS, MMS and email

I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't use GPS navigation
I can't access the internet
I can't take pictures using the camera
I can't play music
I can't install an app
I can't use one of my apps

Troubleshoot problems with connectivity

I can't use my tablet as a Wi-Fi Hotspot



Before you start this troubleshooting guide you need to check one important thing:

Can you access the internet?

Yes No

It's important to find out if you can access the internet by loading a website in the browser on your tablet. If you can't access the internet, you need to solve this problem. By solving this problem you'll most likely solve your problem with using your tablet as a Wi-Fi Hotspot.

I can't use tethering on my tablet
I can't connect to another Bluetooth device
Another Bluetooth device can't establish a connection to my tablet
I can't use Wi-Fi