Apple iPad Air (iOS8)




Troubleshoot problems with basic functions and settings

I can't turn on my tablet
My tablet doesn't play a message tone when I receive a message
The touch screen on my tablet isn't responding
My tablet is slow
My tablet's battery life is short

Troubleshoot problems with SMS, MMS and email

I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't use GPS navigation
I can't access the internet
I can't take pictures using the camera
I can't play music
I can't install an app
I can't use one of my apps

Troubleshoot problems with connectivity

I can't use my tablet as a Wi-Fi Hotspot
I can't use tethering on my tablet
I can't connect to another Bluetooth device
Another Bluetooth device can't establish a connection to my tablet

I can't use Wi-Fi



Possible cause 6 of 6:

The Wi-Fi access point is using a hidden SSID
If the Wi-Fi network is using a hidden SSID, you won't find the Wi-Fi network when searching for available Wi-Fi networks. You can only connect to a Wi-Fi network using a hidden SSID if you know the correct SSID.


What you need to do
Key in SSID and security settings manually on your tablet.

Did this solve the problem?

Apple iPad Air (iOS8)