Apple iPad Pro 12.9




Basic functions

I can't turn on my tablet
I can't start my tablet
I can't activate my tablet
My tablet doesn't respond
My tablet is slow
My tablet's battery life is short
No message tone is heard on incoming messages

Calls and voicemail

SMS, MMS and email

I can't send and receive email
I can't send and receive iMessages

Entertainment and multimedia

I can't install apps



Before you start this troubleshooting guide you need to check one important thing:

Can you use your tablet's internet connection?

Yes No

It's important to find out if you can use your tablet's internet connection. If you can't use your tablet's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to install apps.

I can't use of one my apps
I can't take pictures using the camera
I can't play music
I can't use GPS navigation

Connectivity

I can't use the internet connection on my tablet
I can't use Wi-Fi
I can't use my tablet as a personal Hotspot
I can't connect to another Bluetooth device
Another Bluetooth device can't establish a connection to my tablet