Apple iPhone 5s




Getting started

I can't turn on my mobile phone
I can't start my mobile phone
I can't activate my mobile phone

Basic functions

My mobile phone doesn't respond
My mobile phone's memory is full
My mobile phone is slow
My mobile phone's battery life is short
No ringtone is heard on incoming calls
No message tone is heard on incoming messages

Calls and voicemail

I can't receive messages on my voicemail
I can't listen to my voice messages
I can't make video calls using FaceTime
I receive the same call on my mobile phone and on another device
I can't make voice calls
I can't receive voice calls

Messaging

I can't send and receive SMS
I can't send and receive MMS
I can't send and receive email
I can't send and receive iMessages

Apps and media

I can't install apps
I can't use of one my apps
I can't take pictures using the camera
I can't play music

I can't use GPS navigation



Possible cause 1 of 3:

There's not adequate GPS signal
The first time your mobile phone to find a GPS signal on a new location, it may take several minutes. Urban agglomeration or forests may interfere with the GPS signal.


What you need to do
Go to a place with a clear view of the sky and wait a few minutes while your mobile phone searches for a GPS signal.

Did this solve the problem?

Apple iPhone 5s

Connectivity

I can't use my mobile phone's internet connection
I can't use Wi-Fi
I can't use tethering
I can't use my mobile phone as a personal Hotspot
I can't connect to another Bluetooth device
Another Bluetooth device can't connect to my mobile phone
I can't connect to another device using AirDrop
My mobile phone uses a large amount of mobile data