Nokia E63




Troubleshoot problems with basic functions and settings

I can't turn on my mobile phone
My mobile phone doesn't ring when receiving calls
My mobile phone doesn't play a message tone when I receive a message
My mobile phone's touch screen doesn't work
My mobile phone is slow
My mobile phone's battery life is short

Troubleshoot problems with calls and voicemail

I can't make voice calls
I can't receive any calls
I can't make video calls
I can't receive messages on my voicemail
I can't check my voicemail

Troubleshoot problems with SMS, MMS and email

I can't send and receive SMS
I can't send and receive MMS
I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't access the internet
I can't take pictures using the camera
I can't play music
I can't install an app
I can't use one of my apps

Troubleshoot problems with connectivity

I can't use tethering on my mobile phone

I can't connect to another Bluetooth device



Possible cause 4 of 6:

Bluetooth visibility isn't turned on on the other device.
Bluetooth visibility needs to be turned on on the other device. Otherwise your mobile phone can't find the device.


What you need to do
Turn on Bluetooth visibility on the other device.

Did this solve the problem?

Nokia E63
Another Bluetooth device can't connect to my mobile phone
I can't use Wi-Fi