Nokia E63




Troubleshoot problems with basic functions and settings

I can't turn on my mobile phone
My mobile phone doesn't ring when receiving calls
My mobile phone doesn't play a message tone when I receive a message
My mobile phone's touch screen doesn't work
My mobile phone is slow
My mobile phone's battery life is short

Troubleshoot problems with calls and voicemail

I can't make voice calls
I can't receive any calls
I can't make video calls
I can't receive messages on my voicemail
I can't check my voicemail

Troubleshoot problems with SMS, MMS and email

I can't send and receive SMS
I can't send and receive MMS
I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't access the internet

I can't take pictures using the camera



Possible cause 1 of 2:

The phone memory or memory card is full
If the phone memory or the memory card is full, you might not be able to take pictures.


What you need to do
Delete pictures or other content on your mobile phone or on the memory card.

Did this solve the problem?

Nokia E63
I can't play music
I can't install an app
I can't use one of my apps

Troubleshoot problems with connectivity

I can't use tethering on my mobile phone
I can't connect to another Bluetooth device
Another Bluetooth device can't connect to my mobile phone
I can't use Wi-Fi