Nokia Lumia 625

Troubleshoot problems with basic functions and settings

I can't turn on my mobile phone
My mobile phone doesn't ring when receiving calls
My mobile phone doesn't play a message tone when I receive a message
My mobile phone's touch screen doesn't work
My mobile phone is slow
My mobile phone's battery life is short

Troubleshoot problems with calls and voicemail

I can't make voice calls
I can't receive any calls
I can't receive messages on my voicemail
I can't check my voicemail

Troubleshoot problems with SMS, MMS and email

I can't send and receive SMS
I can't send and receive MMS
I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't use GPS navigation
I can't access the internet
I can't play music
I can't install an app
I can't use one of my apps

Troubleshoot problems with connectivity

I can't use my mobile phone as a Wi-Fi Hotspot

I can't connect to another Bluetooth device

Possible cause 2 of 6:

Bluetooth isn't turned on on the other device
Before you can establish a connection to another Bluetooth device, Bluetooth needs to be turned on on both devices.

What you need to do
Turn on Bluetooth on the other device.

Did this solve the problem?

Nokia Lumia 625
Another Bluetooth device can't connect to my mobile phone
I can't use Wi-Fi