Samsung Galaxy A3




Troubleshoot problems with basic functions and settings

I can't turn on my mobile phone
My mobile phone doesn't ring when receiving calls
My mobile phone doesn't play a message tone when I receive a message
My mobile phone's touch screen doesn't work
My mobile phone is slow
My mobile phone's battery life is short

Troubleshoot problems with calls and voicemail

I can't make voice calls
I can't receive any calls
I can't make video calls
I can't receive messages on my voicemail
I can't check my voicemail

Troubleshoot problems with SMS, MMS and email

I can't send and receive SMS
I can't send and receive MMS
I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't use GPS navigation

I can't access the internet



Possible cause 4 of 8:

You've turned on manual network selection and are out of range of the selected network
If you're trying to access the internet using the mobile network and you've turned on manual network selection, you need to be within range of the selected network.


What you need to do
Turn on automatic network selection so that your mobile phone connects to a network automatically.

Did this solve the problem?

Samsung Galaxy A3
I can't take pictures using the camera
I can't play music
I can't install an app
I can't use one of my apps

Troubleshoot problems with connectivity

I can't use my mobile phone as a Wi-Fi Hotspot
I can't use tethering on my mobile phone
I can't connect to another Bluetooth device
Another Bluetooth device can't connect to my mobile phone
I can't use Wi-Fi