Samsung Galaxy Tab S 10.5




Troubleshoot problems with basic functions and settings

I can't turn on my tablet
There's no incoming call alert on my tablet
My tablet doesn't play a message tone when I receive a message
The touch screen on my tablet isn't responding
My tablet is slow
My tablet's battery life is short

Troubleshoot problems with calls and voicemail

I can't make voice calls
I can't receive any calls
I can't make video calls
I can't receive messages on my voicemail
I can't check my voicemail

Troubleshoot problems with SMS, MMS and email

I can't send and receive SMS
I can't send and receive MMS
I can't send and receive email

Troubleshoot problems with multimedia, apps and internet

I can't use GPS navigation

I can't access the internet



Possible cause 5 of 8:

You've turned on manual network selection and are out of range of the selected network
If you're trying to access the internet using the mobile network and you've turned on manual network selection, you need to be within range of the selected network.


What you need to do
Turn on automatic network selection so that your tablet connects to a network automatically.

Did this solve the problem?

Samsung Galaxy Tab S 10.5
I can't take pictures using the camera
I can't play music
I can't install an app
I can't use one of my apps

Troubleshoot problems with connectivity

I can't use my tablet as a Wi-Fi Hotspot
I can't use tethering on my tablet
I can't connect to another Bluetooth device
Another Bluetooth device can't establish a connection to my tablet
I can't use Wi-Fi