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I can't access the internet

If you can't access the internet, follow these instructions to solve the problem.
We found 8 possible solutions to your problem. Click Start guide to see the solutions.

Want to turn Wi-Fi on your tablet on or off? Follow these easy instructions.

Step 1 of 4

Find "Wi-Fi"

Tap Settings.

Step 2 of 4

Find "Wi-Fi"

Tap Wi-Fi.

Step 3 of 4

Turn Wi-Fi on or off

Tap the indicator next to "Wi-Fi" to turn the function on or off.

Step 4 of 4

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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