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I can't access the internet

If you can't access the internet, follow these instructions to solve the problem.
We found 7 possible solutions to your problem. Click Start guide to see the solutions.

If you want to avoid using data, you need to deactivate data connections on your mobile phone. Once done, you can only make voice calls, send SMS and use applications that don't require an internet connection.

Step 1 of 5

Find "Network"

Tap Settings.

Step 2 of 5

Find "Network"

Tap General.

Step 3 of 5

Find "Network"

Tap Network.

Step 4 of 5

Activate or deactivate data connections

Tap the indicator next to Cellular Data.
Depending on the current setting, the function is turned on or off.

Step 5 of 5


Tap the Home key to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

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