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Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

Step 1 of 12

Choose option

Back up the phone memory using iTunes, go to 1a.

Back up the phone memory using iCloud, go to 1b.

Step 2 of 12

1a - Back up the phone memory using iTunes

Remember, you need to install iTunes on your computer before you can back up the phone memory using iTunes. You can download the program from www.itunes.com.

Start the program iTunes on your computer.

Step 3 of 12

1a - Back up the phone memory using iTunes

Remember, you need to install iTunes on your computer before you can back up the phone memory using iTunes. You can download the program from www.itunes.com.

Connect the data cable to the socket at the bottom of your mobile phone and to the computer's USB port.

Step 4 of 12

1a - Back up the phone memory using iTunes

Remember, you need to install iTunes on your computer before you can back up the phone memory using iTunes. You can download the program from www.itunes.com.

Depending on your settings in iTunes, backup may start automatically.

To start backup manually:

Select Back up to iCloud or Back up to this computer.

Step 5 of 12

1a - Back up the phone memory using iTunes

Remember, you need to install iTunes on your computer before you can back up the phone memory using iTunes. You can download the program from www.itunes.com.

Right-click your mobile phone in the menu to the left.

Step 6 of 12

1a - Back up the phone memory using iTunes

Remember, you need to install iTunes on your computer before you can back up the phone memory using iTunes. You can download the program from www.itunes.com.

Select Back Up.

Step 7 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator next to the required data type to turn on synchronisation.

Tap Settings.

Step 8 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator next to the required data type to turn on synchronisation.

Tap iCloud.

Step 9 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator next to the required data type to turn on synchronisation.

If it's the first time you use the function, you need to log on.

Tap Storage & Backup.

Step 10 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator next to the required data type to turn on synchronisation.

Tap the indicator next to iCloud Backup to turn on the function.

Step 11 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator next to the required data type to turn on synchronisation.

Tap OK.

Step 12 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator next to the required data type to turn on synchronisation.

Tap Back Up Now.

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