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I can't take pictures using the camera

If you can't take pictures using your mobile phone's camera, there may be several causes of the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.

You can uninstall apps to free up memory.

Step 1 of 4

Uninstall apps

Tap and hold the required app until the icons start to jiggle.

Step 2 of 4

Uninstall apps

Tap the delete icon.

Step 3 of 4

Uninstall apps

Tap Delete.

Step 4 of 4

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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