Device Help Apple iPhone 4S Calls and voicemail
Apple iPhone 4S

Apple iPhone 4S

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Popular guides

Sharing pictures or video clips using iCloud Photo Sharing

Use YouTube

Turn Wi-Fi Assist on or off

Choose ringtone

Charge battery

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Calls and voicemail

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Connectivity

I can't make video calls using FaceTime

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If you have problems making video calls using FaceTime, there may be several causes of the problem.
We found 5 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
The recipient is not connected to the correct network
There are problems activating FaceTime
Your mobile phone is not connected to a Wi-Fi network
Video calls are not supported by the mobile network
The video call is made incorrectly

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