Device Help Apple iPhone 4S Calls and voicemail
Apple iPhone 4S

Apple iPhone 4S

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Calls and voicemail

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Connectivity

I can't make video calls using FaceTime

Back to Calls and voicemail
If you have problems making video calls using FaceTime, there may be several causes of the problem.
We found 5 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
The recipient is not connected to the correct network
There are problems activating FaceTime
Your mobile phone is not connected to a Wi-Fi network
Video calls are not supported by the mobile network
The video call is made incorrectly

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