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I can't send and receive iMessages

If you can't send and receive iMessages, there may be several causes of the problem.
We found 5 possible solutions to your problem. Click Start guide to see the solutions.

It's important that the date and time are correct as some phone functions won't work.

Step 1 of 5

Find "Date & Time"

Tap Settings.

Step 2 of 5

Find "Date & Time"

Tap General.

Step 3 of 5

Find "Date & Time"

Tap Date & Time.

Step 4 of 5

Turn on automatic update of time zone, time and date

Tap the indicator next to "Set Automatically" to turn on the function.

Step 5 of 5

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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