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Another Bluetooth device can't connect to my mobile phone

If a Bluetooth device can't connect to your mobile phone, follow this guide to solve the problem.
We found 3 possible solutions to your problem. Click Start guide to see the solutions.

Want to turn Bluetooth on your mobile phone on or off? Follow these easy instructions.

Step 1 of 5

Find "Bluetooth"

Tap Settings.

Step 2 of 5

Find "Bluetooth"

Tap General.

Step 3 of 5

Find "Bluetooth"

Tap Bluetooth.

Step 4 of 5

Turn Bluetooth on or off

When Bluetooth is turned on, the Bluetooth icon is displayed in standby mode.

Tap the indicator next to Bluetooth.
Depending on the current setting, the function is turned on or off.

Step 5 of 5


Tap the Home key to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

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