Search for topic or select one below

Setting up my mobile phone for Exchange email

Want to set up your mobile phone for Exchange email? Follow these easy instructions.

Step 1 of 30

Find "Mail, Contacts, Calendars"

Tap Settings.

Step 2 of 30

Find "Mail, Contacts, Calendars"

Tap Mail, Contacts, Calendars.

Step 3 of 30

Create new email account

Tap Add Account....

Step 4 of 30

Create new email account

Tap Microsoft Exchange.

Step 5 of 30

Enter email address

Tap Email and key in your email address.

Step 6 of 30

Enter domain name

Tap Domain and key in the domain name.

Step 7 of 30

Enter username

Tap Username and key in your username for the server.

Step 8 of 30

Enter password

Tap Password and key in your password for the server.

Step 9 of 30

Enter email account name

Tap Description and key in a name for the email account.

Step 10 of 30

Enter email account name

Tap Next.

Step 11 of 30

Enter server name

Tap Server and key in the required server name.

Step 12 of 30

Enter server name

Tap Next.

Step 13 of 30

Choose synchronisation settings

Tap the indicator next to the required data type to turn synchronisation for the specific data types on or off.

Step 14 of 30

Choose synchronisation settings

Tap Save.

Step 15 of 30

Turn security on or off

Tap the name of the Exchange email account you've just set up.

Step 16 of 30

Turn security on or off

Tap Account.

Step 17 of 30

Turn security on or off

Tap the indicator next to Use SSL.

Step 18 of 30

Turn security on or off

Depending on the current setting, security is turned on or off.

Tap Done.

Step 19 of 30

Turn security on or off

Tap Mail....

Step 20 of 30

Select setting for retrieval of new emails

Tap Fetch New Data.

Step 21 of 30

Select setting for retrieval of new emails

Tap the indicator next to Push to turn the function on or off.

Step 22 of 30

Select setting for retrieval of new emails

If you turn off Push:

Step 23 of 30

Select setting for retrieval of new emails

Tap the required period or Manually.

Step 24 of 30

Select setting for retrieval of new emails

To select settings for a specific email account:

Tap Advanced.

Step 25 of 30

Select setting for retrieval of new emails

Tap the required email account.

Step 26 of 30

Select setting for retrieval of new emails

Tap Push, Fetch or Manual.

Step 27 of 30

Select setting for retrieval of new emails

Tap Advanced.

Step 28 of 30

Select setting for retrieval of new emails

Tap Fetch New Data.

Step 29 of 30

Select setting for retrieval of new emails

Tap Mail... to save the settings.

Step 30 of 30

Exit

Tap the Home key to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

Video guides

Media guides