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I can't receive any calls

If you can't receive any calls, follow these instructions to solve the problem.
We found 3 possible solutions to your problem. Click Start guide to see the solutions.

Want to cancel all call diverts? Follow these easy instructions.

Step 1 of 5

Cancel all diverts

Tap Phone.

Step 2 of 5

Cancel all diverts

Tap Keypad.

Step 3 of 5

Cancel all diverts

Key in ##002# and tap Call.

Step 4 of 5

Cancel all diverts

Tap Dismiss.

Step 5 of 5

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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