Device Help Apple iPhone 5 Connectivity
Apple iPhone 5

Apple iPhone 5

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I can't use Wi-Fi

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If you can't use Wi-Fi on your mobile phone, there may be several causes of the problem.
We found 5 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
No connection to a Wi-Fi network is established
There are no available Wi-Fi networks
The selected Wi-Fi network rejects the connection
Your mobile phone is connected to a Wi-Fi network, but you're not logged on
Wi-Fi is turned off

Video guides

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Media guides

Clean up and speed up your smartphone Can't make or receive calls on your smartphone? Can't use mobile data on your smartphone? Can't connect to WiFi on your smartphone? Slow mobile internet on your smartphone? Slow WiFi connection on your smartphone? 3 Simple tips to keep your smartphones safe