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Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

Step 1 of 12

Select option

Choose one of the following options:

Back up the phone memory using iTunes, go to 1a.

Back up the phone memory using iCloud, go to 1b.

Step 2 of 12

1a - Back up the phone memory using iTunes

Go to www.itunes.com on your computer.

Find the download section on the website to download iTunes.

Download and install iTunes on your computer.

Start the program iTunes on your computer.

Step 3 of 12

1a - Back up the phone memory using iTunes

Connect the data cable to the socket at the bottom of your mobile phone and to the computer's USB port.

Step 4 of 12

1a - Back up the phone memory using iTunes

Depending on your settings in iTunes, backup may start automatically.

To start backup manually:

Select Back up to iCloud or Back up to this computer.

Step 5 of 12

1a - Back up the phone memory using iTunes

Right-click your mobile phone in the menu to the left.

Step 6 of 12

1a - Back up the phone memory using iTunes

Select Back Up.

Step 7 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator next to the required data type to turn on synchronisation.Remember, you need an Apple ID before you can back up the phone memory using iCloud. If you don't have an Apple ID, you can create one at www.apple.com

Tap Settings.

Step 8 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator next to the required data type to turn on synchronisation.Remember, you need an Apple ID before you can back up the phone memory using iCloud. If you don't have an Apple ID, you can create one at www.apple.com

Tap iCloud.

Step 9 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator next to the required data type to turn on synchronisation.Remember, you need an Apple ID before you can back up the phone memory using iCloud. If you don't have an Apple ID, you can create one at www.apple.com

Log on to iCloud if you're asked to do so.

Tap Storage & Backup.

Step 10 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator next to the required data type to turn on synchronisation.Remember, you need an Apple ID before you can back up the phone memory using iCloud. If you don't have an Apple ID, you can create one at www.apple.com

Tap the indicator next to iCloud Backup to turn on the function.

Step 11 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator next to the required data type to turn on synchronisation.Remember, you need an Apple ID before you can back up the phone memory using iCloud. If you don't have an Apple ID, you can create one at www.apple.com

Tap OK.

Step 12 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator next to the required data type to turn on synchronisation.Remember, you need an Apple ID before you can back up the phone memory using iCloud. If you don't have an Apple ID, you can create one at www.apple.com

Tap Back Up Now.

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