Device Help Apple iPhone 5 (iOS6) Calls and voicemail
Apple iPhone 5 (iOS6)

Apple iPhone 5 (iOS6)

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Diverting calls to another number

Making a video call on my mobile phone (FaceTime)

Turning the key lock on my mobile phone on or off

Cancelling all diverts on my mobile phone

Turning caller identification on my mobile phone on or off

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Calls and voicemail

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I can't receive messages on my voicemail

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If you can't receive messages on your voicemail, follow these instructions to solve the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
Voicemail hasn't been turned on
Calls aren't diverted to your voicemail

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Media guides

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