Device Help Apple iPhone 5 (iOS8) Apps and media
Apple iPhone 5 (iOS8)

Apple iPhone 5 (iOS8)

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Activating my mobile phone

Charging the battery for my mobile phone

Diverting calls to another number

Cancelling all diverts on my mobile phone

Writing and sending SMS

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Calls and voicemail

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Connectivity

I can't use one of my apps

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If you can't use an app on your mobile phone, follow these instructions to solve the problem.
We found 7 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
The app files are damaged or deleted
There's an error in the operating system on your mobile phone
You aren't using the latest version of the app
You've gotten a new iPhone
You've gotten a new phone number
The memory is full
There's no internet connection

Video guides

Issue: Slow Mobile Internet on iPhone Issue: Can't Use Mobile Data with iPhone Issue: Can't Make or Receive Calls with iPhone Issue: Slow WiFi on iPhone Issue: Can't Connect to WiFi with iPhone

Media guides

Clean up and speed up your smartphone Can't make or receive calls on your smartphone? Can't use mobile data on your smartphone? Can't connect to WiFi on your smartphone? Slow mobile internet on your smartphone? Slow WiFi connection on your smartphone? 3 Simple tips to keep your smartphones safe