Device Help Apple iPhone 5 (iOS8) Apps and media
Apple iPhone 5 (iOS8)

Apple iPhone 5 (iOS8)

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Activating my mobile phone

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I can't use one of my apps

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If you can't use an app on your mobile phone, follow these instructions to solve the problem.
We found 7 possible solutions to your problem. Click Start guide to see the solutions.
The app files are damaged or deleted
There's an error in the operating system on your mobile phone

Your mobile phone may not react due to overload or errors in the operating system. If this happens, it might help to restart your mobile phone.

Step 1 of 1

Restart your mobile phone

Tap and hold the Home key and On/Off simultaneously until your mobile phone restarts.

Swipe right for the next step

Tap anywhere to dismiss

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The memory is full
There's no internet connection

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