Device Help Apple iPhone 5c Connectivity
Apple iPhone 5c

Apple iPhone 5c

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Connectivity

I can't connect to another Bluetooth device

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If you can't establish a connection to another Bluetooth device, there may be several causes of the problem.
We found 7 possible solutions to your problem. Click Start guide to see the solutions.
The distance between the two devices is too long
Bluetooth is turned off on your mobile phone
Bluetooth is turned off on the other device
Bluetooth visibility is turned off on the other device
The other Bluetooth device isn't compatible with your mobile phone
There's an error on the other device
The entered password is incorrect

Some Bluetooth devices are password protected. You need to key in the password on your mobile phone to establish a connection.

Find the password in the user manual for the other device.

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