Device Help Apple iPhone 5c Connectivity
Apple iPhone 5c

Apple iPhone 5c

View Device specs

Popular guides

Write and send SMS

Set up your mobile phone for POP3 email

Transfer files between computer and mobile phone

List of screen icons

Restart mobile phone

Search for topic or select one below

Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

I can't connect to another Bluetooth device

Back to Connectivity
If you can't establish a connection to another Bluetooth device, there may be several causes of the problem.
We found 7 possible solutions to your problem. Click Start guide to see the solutions.
The distance between the two devices is too long
Bluetooth is turned off on your mobile phone
Bluetooth is turned off on the other device
Bluetooth visibility is turned off on the other device
The other Bluetooth device isn't compatible with your mobile phone
There's an error on the other device
The entered password is incorrect

Some Bluetooth devices are password protected. You need to key in the password on your mobile phone to establish a connection.

Find the password in the user manual for the other device.

Did this solve your problem?
Yes
No

Video guides

Issue: Slow Mobile Internet on iPhone Issue: Can't Use Mobile Data with iPhone Issue: Can't Make or Receive Calls with iPhone Issue: Slow WiFi on iPhone Issue: Can't Connect to WiFi with iPhone

Media guides

Clean up and speed up your smartphone Can't make or receive calls on your smartphone? Can't use mobile data on your smartphone? Can't connect to WiFi on your smartphone? Slow mobile internet on your smartphone? Slow WiFi connection on your smartphone? 3 Simple tips to keep your smartphones safe