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Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

Step 1 of 12

Select option

Back up the phone memory using iTunes, go to 1a.

Back up the phone memory using iCloud, go to 1b.

Step 2 of 12

1a - Back up the phone memory using iTunes

Go to www.itunes.com on your computer.

Find the download section on the website to download iTunes.

Download and install iTunes on your computer.

Start the program iTunes on your computer.

Step 3 of 12

1a - Back up the phone memory using iTunes

Connect the data cable to the socket at the bottom of your mobile phone and to the computer's USB port.

Step 4 of 12

1a - Back up the phone memory using iTunes

Depending on your settings in iTunes, backup may start automatically.

To start backup manually:

Click iPhone.

Step 5 of 12

1a - Back up the phone memory using iTunes

Click iCloud or This computer.

Step 6 of 12

1a - Back up the phone memory using iTunes

Click Back Up Now.

Step 7 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator until the function is turned on. Remember, you need an Apple ID. If you don't have an Apple ID, you can create one on www.apple.com

Tap Settings.

Step 8 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator until the function is turned on. Remember, you need an Apple ID. If you don't have an Apple ID, you can create one on www.apple.com

Tap iCloud.

Step 9 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator until the function is turned on. Remember, you need an Apple ID. If you don't have an Apple ID, you can create one on www.apple.com

Log on to iCloud if you're asked to do so.

Tap Storage & Backup.

Step 10 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator until the function is turned on. Remember, you need an Apple ID. If you don't have an Apple ID, you can create one on www.apple.com

Tap the indicator next to "iCloud Backup" until the function is turned on.

Step 11 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator until the function is turned on. Remember, you need an Apple ID. If you don't have an Apple ID, you can create one on www.apple.com

Tap OK.

Step 12 of 12

1b - Back up the phone memory using iCloud

To synchronise the contents of your mobile phone continuously, tap the indicator until the function is turned on. Remember, you need an Apple ID. If you don't have an Apple ID, you can create one on www.apple.com

Tap Back Up Now.

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