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I can't receive voice calls

If you have problems receiving voice calls, there may be several causes of the problem.
We found 3 possible solutions to your problem. Click Start guide to see the solutions.

If you no longer wish to divert your calls, you need to cancel the diverts.

Step 1 of 5

Find "Keypad"

Tap the phone icon.

Step 2 of 5

Find "Keypad"

Tap Keypad.

Step 3 of 5

Cancel all diverts

Key in ##002# and tap the call icon.

Step 4 of 5

End call

Tap Dismiss.

Step 5 of 5

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss