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I can't install apps

If you can't install an app on your mobile phone, there may be several causes of the problem.
We found 4 possible solutions to your problem. Click Start guide to see the solutions.

You can add new functions to your mobile phone by installing apps from App Store. Before you can install apps, you need to set up your mobile phone for internet and activate your Apple ID on your mobile phone.

Step 1 of 8

Find "App Store"

Tap App Store.

Step 2 of 8

Find app

Tap Search.

Step 3 of 8

Find app

Tap Search and key in the name or subject of the required app.

Step 4 of 8

Find app

Tap Search.

Step 5 of 8

Find app

Tap the required app.

Step 6 of 8

Install app

Tap GET.

If you've selected a paid app, tap the price to install the app.
Step 7 of 8

Install app


Step 8 of 8

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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