Search for topic or select one below

I can't make video calls using FaceTime

If you have problems making video calls using FaceTime, there may be several causes of the problem.
We found 5 possible solutions to your problem. Click Start guide to see the solutions.

If the recipient's device is not connected to a 3G network or a Wi-Fi network, you can't make video calls to the recipient.

Make a call to the recipient.

Video guides

Media guides