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I can't send and receive SMS

If you can't send and receive SMS, there may be several causes of the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.

An SMS is a text message which can be sent to other mobile phones.

Step 1 of 7

Create new SMS

Tap Messages.

Step 2 of 7

Create new SMS

Tap the new message icon.

Step 3 of 7

Select recipient

Tap To and key in the first letters of the recipient's name.

Step 4 of 7

Select recipient

Tap the required contact.

Step 5 of 7

Write text

Tap the text input field and write the text for your SMS.

See how to write text.
Step 6 of 7

Send SMS

Tap Send when you've written your SMS.

Step 7 of 7

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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