Device Help Apple iPhone 5s (iOS7) Apps and media
Apple iPhone 5s (iOS7)

Apple iPhone 5s (iOS7)

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Diverting calls to another number

Turning caller identification on my mobile phone on or off

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Making a call with hidden caller identification

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I can't play music

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If you can't play music on your mobile phone, follow these instructions to solve the problem.
We found 4 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
No audio files have been transferred to your mobile phone
Your headset isn't working
The music player doesn't support the file format
The audio file is damaged

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