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I can't send and receive MMS

MMS can contain media files such as pictures and audio files. You can send MMS to one or more phones and to email addresses. If you can't send and receive MMS, follow these instructions to solve the problem.
We found 5 possible solutions to your problem. Click Start guide to see the solutions.

Want to write and send an MMS? It's easy, but remember you need to set up your mobile phone for MMS before you can use this function.

Step 1 of 11

Create MMS

Tap Messages.

Step 2 of 11

Create MMS

Tap the new message icon.

Step 3 of 11

Select recipient

Tap To and key in the first letters of the required contact.
Matching contacts are displayed.

Step 4 of 11

Select recipient

Tap the required contact.

Step 5 of 11

Write text

See how to write text.

Tap Text Message and write the required text.

Step 6 of 11

Insert picture or video clip

Tap the camera icon.

Step 7 of 11

Insert picture or video clip

Tap Photo Library.
Go to the required folder.

Step 8 of 11

Insert picture or video clip

Tap the required picture or the required video clip.

Step 9 of 11

Insert picture or video clip

Tap Choose.

Step 10 of 11

Send MMS

Tap Send when you've written your MMS.

Step 11 of 11

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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