Device Help Apple iPhone 6 Plus Connectivity
Apple iPhone 6 Plus

Apple iPhone 6 Plus

View Device specs

Popular guides

Divert calls to alternative number

Set up your mobile phone for POP3 email

Restore factory default settings

Choose network mode

Check data usage

Search for topic or select one below

Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

Another Bluetooth device can't connect to my mobile phone

Back to Connectivity
If another Bluetooth device can't connect to your mobile phone, there may be several causes of the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
The distance between the two devices is too long
Bluetooth is turned off on your mobile phone

Video guides

Issue: Slow Mobile Internet on iPhone Issue: Can't Use Mobile Data with iPhone Issue: Can't Make or Receive Calls with iPhone Issue: Slow WiFi on iPhone Issue: Can't Connect to WiFi with iPhone

Media guides

Clean up and speed up your smartphone Can't make or receive calls on your smartphone? Can't use mobile data on your smartphone? Can't connect to WiFi on your smartphone? Slow mobile internet on your smartphone? Slow WiFi connection on your smartphone? 3 Simple tips to keep your smartphones safe