Device Help Apple iPhone 6s Apps and media
Apple iPhone 6s

Apple iPhone 6s

View Device specs

Popular guides

Divert calls to your voicemail

Set up your mobile phone for internet

Choose a network

Choose network mode

Restart mobile phone

Search for topic or select one below

Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

I can't play music

Back to Apps and media
If you can't play music on your mobile phone, there may be several causes of the problem.
We found 4 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
The selected audio file is not supported by the music player
No audio files have been transferred to your mobile phone
The headset isn't working
The audio file is damaged

Video guides

Issue: Slow Mobile Internet on iPhone Issue: Can't Use Mobile Data with iPhone Issue: Can't Make or Receive Calls with iPhone Issue: Slow WiFi on iPhone Issue: Can't Connect to WiFi with iPhone

Media guides

Clean up and speed up your smartphone Can't make or receive calls on your smartphone? Can't use mobile data on your smartphone? Can't connect to WiFi on your smartphone? Slow mobile internet on your smartphone? Slow WiFi connection on your smartphone? 3 Simple tips to keep your smartphones safe