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No message tone is heard on incoming messages

If there's no message tone when you get messages, there may be several causes of the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.

You can select the message tone you want to hear when you get a message.

Step 1 of 6

Find "Text Tone"

Tap Settings.

Step 2 of 6

Find "Text Tone"

Tap Sounds.

Step 3 of 6

Find "Text Tone"

Tap Text Tone.

Step 4 of 6

Select a message tone

Tap the different message tones to hear them.

Step 5 of 6

Select a message tone

Once you've found a message tone you like, tap Sounds.

Step 6 of 6

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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