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No message tone is heard on incoming messages

If there's no message tone when you get messages, there may be several causes of the problem.
We found 1 possible solutions to your problem. Click Start guide to see the solutions.

If you don't want to be disturbed by calls or notifications, you can set your mobile phone to silent mode for a specified period of time. You can also choose that your mobile phone should ring when you receive calls from certain contacts even though your mobile phone is in silent mode.

Step 1 of 18

Find "Do Not Disturb"

Tap Settings.

Step 2 of 18

Find "Do Not Disturb"

Tap Do Not Disturb.

Step 3 of 18

Turn Do Not Disturb on or off

Tap the indicator next to "Do Not Disturb" to turn the function on or off.

Step 4 of 18

Select period for Do Not Disturb

Tap the indicator next to "Scheduled" and follow the instructions on the screen to select the required period for Do Not Disturb.

Step 5 of 18

Select silent mode settings

Tap Always if you want to set your mobile phone to silent mode permanently.

Step 6 of 18

Select silent mode settings

Tap While iPhone is locked if you want to set your mobile phone to silent mode only when the screen lock is turned on.

Step 7 of 18

Select contacts

Tap Allow Calls From.

Step 8 of 18

Select contacts

Tap the required setting to select which contacts can call you even though Do Not Disturb is turned on.

Step 9 of 18

Select contacts

Tap arrow left.

Step 10 of 18

Turn Repeated Calls on or off

Tap the indicator next to "Repeated Calls" to turn the function on or off.

Step 11 of 18

Select settings for Do Not Disturb While Driving

Tap Activate.

Step 12 of 18

Select settings for Do Not Disturb While Driving

Tap the required setting.

Step 13 of 18

Select settings for Do Not Disturb While Driving

Tap arrow left.

Step 14 of 18

Select settings for Do Not Disturb While Driving

Tap Auto-Reply To.

Step 15 of 18

Select settings for Do Not Disturb While Driving

Tap the required setting to select which contacts should automatically be notified that Do Not Disturb While Driving is turned on.

Step 16 of 18

Select settings for Do Not Disturb While Driving

Tap arrow left.

Step 17 of 18

Select settings for Do Not Disturb While Driving

Tap Auto-Reply to edit the automatic message that Do Not Disturb While Driving is turned on.

Step 18 of 18

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss