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Activate mobile phone

You need to activate your mobile phone before using it for the first time and after a factory reset. Before you can activate your mobile phone, you need to insert your SIM into your mobile phone.

Step 1 of 18

Enter your PIN

If your SIM is locked, tap Unlock.

Step 2 of 18

Enter your PIN

Key in your PIN and tap OK. The default PIN is 1234.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Singtel.
Step 3 of 18

Enter your PIN

Tap the Home key.

Step 4 of 18

Select general settings

Tap the required language.

Step 5 of 18

Select general settings

Tap the required country or area.

Step 6 of 18

Select Wi-Fi network

Tap the required Wi-Fi network.

Step 7 of 18

Select Wi-Fi network

Key in the password for the Wi-Fi network and tap Join.

If there are no available Wi-Fi networks, you can use the mobile network instead.
Step 8 of 18

Turn use of GPS position on or off

Tap Enable Location Services to turn on the function.

Step 9 of 18

Turn use of GPS position on or off

Tap Disable Location Services to turn off the function.

Step 10 of 18

Turn use of GPS position on or off

If you turn off the function, tap OK.

If you turn on location access, your mobile phone can find your position using GPS. If you turn off the function, you can't use any of the GPS functions on your mobile phone. See how to turn GPS on or off later after activation.
Step 11 of 18

Turn use of Touch ID on or off

Follow the instructions on the screen to turn on use of Touch ID or tap Set Up Touch ID Later.

Step 12 of 18

Turn use of Touch ID on or off

If you turn off the function, tap Continue.

See how to turn Touch ID on or off later after activation.
Step 13 of 18

Restore iCloud backup

If you don't have a backup, you need to set up your mobile phone as a new iPhone. If you have an iTunes backup, you need to connect your mobile phone to your computer and follow the instructions on the screen to restore your backup.

Tap Restore from iCloud Backup.

Step 14 of 18

Restore iCloud backup

If you don't have a backup, you need to set up your mobile phone as a new iPhone. If you have an iTunes backup, you need to connect your mobile phone to your computer and follow the instructions on the screen to restore your backup.

Tap the field next to "Apple ID" and key in the username for your Apple ID.

Step 15 of 18

Restore iCloud backup

If you don't have a backup, you need to set up your mobile phone as a new iPhone. If you have an iTunes backup, you need to connect your mobile phone to your computer and follow the instructions on the screen to restore your backup.

Tap the field next to "Password" and key in the password for your Apple ID.

Step 16 of 18

Restore iCloud backup

If you don't have a backup, you need to set up your mobile phone as a new iPhone. If you have an iTunes backup, you need to connect your mobile phone to your computer and follow the instructions on the screen to restore your backup.

Tap Next.

Step 17 of 18

Restore iCloud backup

If you don't have a backup, you need to set up your mobile phone as a new iPhone. If you have an iTunes backup, you need to connect your mobile phone to your computer and follow the instructions on the screen to restore your backup.

Tap Agree.

Step 18 of 18

Restore iCloud backup

If you don't have a backup, you need to set up your mobile phone as a new iPhone. If you have an iTunes backup, you need to connect your mobile phone to your computer and follow the instructions on the screen to restore your backup.

Tap the required backup and your mobile phone restores the contents of the selected backup. Follow the instructions on the screen to complete the activation.

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