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Activate mobile phone

You need to activate your mobile phone before using it for the first time and after a factory reset. Before you can activate your mobile phone, you need to insert your SIM into your mobile phone.

Step 1 of 14

Enter your PIN

Tap the Home key.

Step 2 of 14

Enter your PIN

If your SIM is locked, tap Unlock.

Step 3 of 14

Enter your PIN

Key in your PIN and tap OK. The default PIN is 1234.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Singtel.
Step 4 of 14

Select general settings

Tap the required language.

Step 5 of 14

Select general settings

Tap the required country or area.

Step 6 of 14

Select setup method

Follow the instructions on the screen to transfer content from another iOS 11 device or tap Set Up Manually.

Step 7 of 14

Select Wi-Fi network

Tap the required Wi-Fi network.

Step 8 of 14

Select Wi-Fi network

Key in the password for the Wi-Fi network and tap Join.

If there are no available Wi-Fi networks, you can use the mobile network instead.
Step 9 of 14

Turn use of Touch ID on or off

Follow the instructions on the screen to turn on use of Touch ID or tap Set Up Touch ID Later.

Step 10 of 14

Turn use of Touch ID on or off

If you turn off the function, tap Don't Use.

See how to turn Touch ID on or off later after activation.
Step 11 of 14

Turn use of phone lock code on or off

Tap Passcode Options.

Step 12 of 14

Turn use of phone lock code on or off

Follow the instructions on the screen to turn on use of phone lock code or tap Don't Use Passcode.

Step 13 of 14

Turn use of phone lock code on or off

If you turn off the function, tap Don't Use Passcode.

See how to turn use of phone lock code on or off later after activation.
Step 14 of 14

Set up your mobile phone as a new iPhone

If you've backed up content previously, you can restore the content from an iCloud backup or restore the content from an iTunes backup. You can also transfer content from an Android mobile phone.

Tap Set Up as New iPhone and follow the instructions on the screen to finish the activation.

Swipe right for the next step

Tap anywhere to dismiss