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My mobile phone doesn't ring when receiving calls

If there's no incoming call alert on your mobile phone, follow these instructions to solve the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.

Want to turn silent mode on your mobile phone on or off? Follow these easy instructions.

Step 1 of 3

Turn silent mode on or off

Tap the profile icon.

Step 2 of 3

Turn silent mode on or off

To turn on silent mode:
Tap Silent.

Step 3 of 3

Turn silent mode on or off

To turn off silent mode:
Tap another profile than Silent.

Swipe right for the next step

Tap anywhere to dismiss

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