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I can't use one of my apps

If you can't use an app on your mobile phone, follow these instructions to solve the problem.
We found 5 possible solutions to your problem. Click Start guide to see the solutions.

Your mobile phone may not react due to overload or errors in the operating system. If this happens, it might help to restart your mobile phone.

Step 1 of 1

Restart your mobile phone

Turn off your mobile phone.
Wait for 10 -15 seconds.
Turn on your mobile phone again.

Swipe right for the next step

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