Another Bluetooth device can't connect to my mobile phone - Passport - Singtel

BlackBerry Passport

BlackBerry Passport

View Device specs

Popular guides

Turning data roaming on my mobile phone on or off

Turning silent mode on my mobile phone on or off

Turning the key lock on my mobile phone on or off

Turning caller identification on my mobile phone on or off

Transferring files between a computer and my mobile phone

Search for topic or select one below

Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

Another Bluetooth device can't connect to my mobile phone

Back to Connectivity

If a Bluetooth device can't connect to your mobile phone, follow this guide to solve the problem.

We found 4 possible solutions to your problem. Click Start guide to see the solutions.

The distance between the two devices is too long

Bluetooth isn't turned on on your mobile phone

Bluetooth visibility isn't turned on on your mobile phone

The wrong access code is entered

Media guides

Clean up and speed up your smartphone

3 Simple tips to keep your smartphones safe