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Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory. Remember, you need to install BlackBerry Desktop Software on your computer before you can back up the phone memory. You can download this program from www.blackberry.com

Step 1 of 6

Connect mobile phone and computer

Connect the data cable to the phone socket and to the computer's USB port.

Step 2 of 6

Connect mobile phone and computer

Tap Sync Media.

Step 3 of 6

Back up phone memory

Start BlackBerry Desktop Software on your computer.

Step 4 of 6

Back up phone memory

After a moment the program establishes a connection to your mobile phone.

Click Back up now.

Step 5 of 6

Back up phone memory

Select Full (all device data and settings).

Step 6 of 6

Back up phone memory

Click Back up to back up the phone memory.

Swipe right for the next step

Tap anywhere to dismiss

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