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I can't send and receive email

If you can't send and receive email, follow these instructions to solve the problem.
We found 3 possible solutions to your problem. Click Start guide to see the solutions.

Can you access the internet?

It's important to find out if you can access the internet by loading a website in the browser on your mobile phone. If you can't access the internet, you need to solve this problem. By solving this problem you'll most likely solve your problem with sending and receiving email.

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