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Clearing browser data on my mobile phone

When you use your mobile phone's internet browser, various data is stored temporarily in the browser memory, such as cache and cookies. If you've problems loading websites, deleting this data may help.

Step 1 of 6

Find "Privacy and Security"

Slide your finger left on the display to open the main menu.

Tap Browser.

Step 2 of 6

Find "Privacy and Security"

Tap the dots in the bottom right corner of the display.

Step 3 of 6

Find "Privacy and Security"

Tap Settings.

Step 4 of 6

Find "Privacy and Security"

Tap Privacy and Security.

Step 5 of 6

Clear browser data

A cookie is data saved by a website in the browser memory. The data can be login information or other information about the choices you've made on a website. Cookies allow the provider to adjust the contents of the website to your preferences.

Tap Clear Cookies and Other Data.

Step 6 of 6


Slide your finger up the display starting from the bottom edge of your mobile phone to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

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